COVID-19
We remain open for consultations by appointment.
When making your appointment and presenting at the practice the front staff may ask you screening questions and will ask you to delay your examination if you have;
- Flu-like symptoms
- Fever
- Developed a cough
- Difficulty breathing
- Are a close contact of a confirmed case of COVID-19 within the last 7 days
Critical appointments include when you have;
- Eye pain or discomfort
- Recent change in vision
- New red eye signs or symptoms
- Flashes of light or new floaters in your vision
- Recent eye trauma or foreign bodies
- Sudden onset double vision
- Been referred from your General Practitioner
- Broken your only eyewear
Contact us
If you have any questions we are contactable via email or phone. If you have broken your eyewear please contact us.
If you have an inquiry please feel free to either phone 07 3299 3699 or email us. Business hours are 8.30AM-5.00PM weekdays, Thursday until 7.00PM and Saturday 8.30AM-12.00PM.
Practice protocol
We may enforce limits to the number of people allowed in the practice waiting room at any one time. You may be asked to use hand sanitiser upon arrival and may have your temperature taken. Depending on Queensland Health recommendations, the optometrist may be wearing Personal Protective Equipment (PPE) such as a face mask.
There may be some delays between examinations whilst the consultation room and equipment are cleaned and disinfected.
Vaccination Status
Our staff and optometrists are fully vaccinated.
Cleaning
All eyewear is cleaned and sanitised using a UV steriliser between patients. High usage areas are cleaned constantly. All shelves, trays, light switches and doorknobs are cleaned multiple times a day.
Delivery of Eyewear
Your eyewear or contact lenses are able to be mailed to your door.
Hours
Business hours are 8.30AM-5.00PM weekdays, Thursday until 7.00PM and Saturday 8.30AM-12.00PM. If you have an inquiry please feel free to phone or email us.